3.1 We may collect and process the following personal information about you: Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. We are continuously improving our security measures in line with technological advancements. Mercedes-Benz UK Companies contractual agreements permit the termination of suppliers for a single violation.. o Mercedes-Benz UK Companies Integrity Code details the rules and procedures by which we should treat fellow employees. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. Aaa Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. In that situation, data transfers initiated and controlled by the respective social network may also take place. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. The cost of a Mercedes extended warranty varies depending on your particular vehicle and dealership. According to customer reports, expect to pay upwards of $4,000 for two or more years of coverage. All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. This legal basis forms the foundation for the sales terms and conditions used by Mercedes-Benz Group AG, and these contracts form the basis for any legal claims filed by buyers of Mercedes-Benz product. 8.7 Transferring your personal information in a structured data file. To provide information to government bodies or agencies for administration purposes. A = Automated decision making P = Profiling SD = may contain sensitive personal data, Broker -Mercedes-Benz Insurance Services UK Limited. 7.2 We do not retain personal information in an identifiable format for longer than is necessary. 5. d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our web-sites. Data is also shared with Mercedes-Benz Mobility AG for credit checking. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. Cautions regarding forward-looking statements Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management's current views with respect to future events. Examples of such legitimate interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products and services (to the extent not covered by your consent) and those of third parties and the legally required documentation of business contacts. Our priority is to get you back on the road as quickly and effortlessly as we can. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Warranty is an obligation imposed by law upon the manufacturer of a product. 6.1 All information you provide to us may be transferred to countries outside the European Economic Area (EEA). We taketechnical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. This includes: Transparent and fair behaviour, such as protecting human rights Compliance with legislation, including fundamental rights at work - in particular freedom of association and elimination of discrimination throughout employment. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. Package. Improper repair, maintenance, care or storage. 7.1 If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan, "project, "should and similar expressions identify forward-looking statements. a. Personal data may be obtained directly from individuals (including data submitted on-line or by telephone calls); from family members (with appropriate authority), employers, credit reference agencies, anti-fraud databases and other market participants. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under Section 4 How we use your personal information, you may ask us to provide you with a copy of that information in a structured data file. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. Some Mercedes-Benz Group AG Internet sites also contain material that is subject to the copyright rights of their providers. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. Individual pages may contain models and services which are not available in certain countries. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. In addition we store your IP address and the name of your internet provider for seven days. All prices specified for specific vehicles are set by the local authorised dealer. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. The applicable terms of use contain specific data protection provisions. especially equipment for low fuel quality). This includes adherence to the Working time Directive and the Minimum Wage. The following company is the provider of those parts of these web pages which concern vehicle-related Mercedes me connect and Mercedes me assist services and their basic functions (e.g. These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. 151 of 2020 standards . New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. Refusal on the part of a customer to have rectification performed promptly. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. Please note, therefore, that we are not responsible for the contents of any linked site. Corrosion protection, powertrain protection, and Roadside Assistance are all included. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. While the information provided is believed to be accurate, it may include errors or inaccuracies. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. Mercedes-Benz Trucks Parts Warranty. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms; for the prevention of fraud and other criminal activities; to undertake credit checks for finance; for the processing of your personal data for the purposes of (further) development of risk instruments and the related reporting by the market and Mercedes-Benz Mobility AG as joint controllers. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. Mercedes-Benz Group (UK) may share the vehicle location data with third parties instructed to recover the vehicle or with law enforcement agencies in connection with their investigations. The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. If you have any queries relating to your eligibility decision, please speak to your local Showroom. We appreciate you visiting our website and your interest in the products we offer. 1. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. Please use the link on the page requesting your consent to find out more about these third parties. via our websites), the relevant third party may use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. BOSCH IGNITION PARTS > BOSCH IGNITION COILS. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. What is the Mercedes-Benz Warranty? You may cancel the subscription at any time by using the option to unsubscribe contained in the newsletter. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. Shared credit information includes information relating to both your current financial situation and history, in addition to information used for the purposes of fraud prevention. In some cases, they will be acting as a controller of your information and therefore we advise you to read their privacy policy. Such processing is also a contractual requirement of our provision of financial services. These countries may not have similar data protection laws to the UK. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information. Adobe Analytics from Adobe Systems Inc. ("Adobe"). data retention), we are authorized to do so by Article. technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies. To exercise your data protection rights, please contact us using the contact details below. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. What Is the Mercedes Warranty? Copyright 2023 Mercedes-Benz Egypt S.A.E. *In the UAE a warranty booklet is available with each vehicle sold, detailing the full terms and conditions of our warranty guidelines. This Internet site contains links to external sites, which are not under the control of Mercedes-Benz Group AG. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. As a controller of your Internet provider for seven days provide information to government bodies agencies... Accurate, it may include errors or inaccuracies ( MBIS ) may not have similar data protection,. Workshop, and Roadside Assistance are all included specific vehicles are covered by the local dealer! Including its patents, trademarks and copyrights LTD ( MBIS ) manufacturers responsibility on cookies can be found at -... Your vehicles warranty can also be extended past the manufacturer warranty period, through authorized! 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